Payment and shipping
We appreciate your eagerness to receive your ordered items, and we assure you that we will dispatch your parcel within 3 business days of receiving your payment. Once the order is dispatched, you will receive your tracking link via email and you can expect to receive your order based on the timeline below. Please note the delivery times are estimated.
kūpaa ships to the following countries:
| Country/ Region | Shipping Cost | Condition | Delivery time |
| Singapore | S$4 | Below S$100 | 2-3 business days |
| Singapore | Free |
Above S$100 |
2-3 business days |
| Taiwan | S$4 | Below S$100 | 6 business days |
| Taiwan | Free | Above S$100 | 6 business days |
| Australia | S$4 | Below S$100 | 7 business days |
| Australia | Free | Above S$100 | 7 business days |
| Malaysia |
S$5 |
Below S$100 |
3-7 business days |
| Malaysia |
Free |
Above S$100 |
3-7 business days |
| Thailand | S$14 | Below S$100 | 4-7 business days |
| Thailand | S$9 |
Above S$100 |
4-7 business days |
| Indonesia | S$14 | Below S$100 | 4-10 business days |
| Indonesia |
S$9 |
Above S$100 |
4-10 business days |
Rest assured, we are committed to processing shipments as quickly as possible. In the event of any delays or changes, we will keep you promptly informed. If you have any inquiries or require further assistance, please don't hesitate to reach out to us at hello@kupaa.co. Your satisfaction is our priority, and we are here to assist you.